Signals Disclaimer and Method

1 About this document

1.1Words defined in the Terms of Use have the same meaning here.

1.2This document explains what the Signals are, how we produce them, how we record what happens after we publish them, and their limits. It forms part of the Terms of Use. Please read it with the Risk Disclosure.

Setup

a single piece of analysis we publish about one instrument on one timeframe, with planned levels, an Entry Deadline and the reasons for it.

Trigger

for a stop Setup, the price that, if reached, would mean the planned entry level has been reached.

Limit Level

for a limit Setup, the planned entry price.

Entry Level

for a market Setup, the price recorded when the Setup was analysed.

Stop Loss

the planned level at which the analysis would be shown wrong.

Target

a planned level in the direction of the Setup. Target 1 is 1.5 times the stop distance from the planned entry; Target 2 is 3 times the stop distance. The stop distance is the gap between the planned entry and the Stop Loss.

Entry Deadline

the time after which a Setup whose planned entry has not been reached expires.

Outcome

what our Price Data shows happened after a Setup was published.

Public Record

our public list of every Setup and its Outcome, on the Setup record page.

Price Data

the recorded prices we use to produce Setups and to record Outcomes.

2 What a Setup shows

2.1Every Setup uses the same labels on every channel: email, push notification, Telegram, the App and the Website. The table explains them.

2.2Every Setup ends with the same line: "Analysis, not advice. Levels as published, not checked against the live price. Trading carries a high risk of loss." Every result we publish also carries the line "Past results do not predict future ones."

2.3We publish Setups on instruments that may include currency pairs, metals, oil, stock indices, individual shares and crypto-assets, on timeframes from 15 minutes to daily. The instruments and timeframes can change.

3 How Setups are produced

3.1A Setup is produced by fixed rules applied to Price Data. The rules look at measures such as recent candles, moving averages and the Relative Strength Index (RSI). The same rules apply to every Setup on the same instrument and timeframe, and nobody tailors a Setup to any person. The rules are described on our How Setups are made page.

3.2Our Price Data comes from third-party market-data providers. It is not your broker's price feed.

3.3The "Why this setup" text is written by an AI system from the recorded prices, and each Setup says "Written with AI from recorded prices." The AI system is provided by a third party and receives market data only, never your personal data. Before sending, our software checks the text against our wording rules. AI can make mistakes, so the reasons may contain errors even though the levels come from the rules.

3.4Human involvement: none. Setups are published automatically, and no person selects, edits or reviews a Setup or its "Why this setup" text before it is sent.

4 How we record what happens next

4.1After we publish a Setup, we follow its levels in our Price Data and send status updates. A Setup can show that the planned entry was reached, that a Target or the Stop Loss was reached, that it expired at its Entry Deadline without its planned entry being reached, or that its result is unclear. When a Setup ends is set by these rules: its Entry Deadline is 6 hours (1-hour chart) or 12 hours (4-hour chart) after the start of the price bar it analyses; once its planned entry is reached (for a market Setup, from the first full minute of Price Data after we publish it), it ends when the Stop Loss or Target 1 is reached, whichever comes first, and it is not followed on to Target 2; and if neither is reached, it ends 7 days (1-hour chart) or 14 days (4-hour chart) after the start of that price bar.

4.2Each status update states facts from our record: what happened, the time window in which our Price Data shows it happened, and the source. For example: "Entry level reached 14:02–14:03 UTC", with the data source named.

4.3Our Price Data can differ from the prices at your broker, because of spreads, different price feeds and execution. A level we record as reached may not have been reached at your broker, and a level reached at your broker may not appear in our record. Our record shows what our Price Data shows. It does not show what any trader gained or lost.

4.4We check Price Data periodically, not continuously, and the Price Data itself can arrive late. Today our checks run every 10 minutes, but each check can request only a limited amount of Price Data, so a status update can arrive hours after the price moved. We are building a source of one-minute price data. It is not live yet. When it is, checks will run more often, and we will update this section before we say so anywhere else.

5 When a result is unclear

5.1Sometimes our Price Data cannot show what happened. We then record the result as "Result unclear" rather than guess. This happens, for example, when:

• a Target and the Stop Loss both fall inside the same price bar, so the data cannot show which was reached first;
• the Price Data has a gap, or the source later corrects it;
• the market was closed or trading in the instrument was suspended; or
• the source we use stops providing the instrument.

5.2An unclear result stays on the Public Record, labelled as unclear. It is not counted as a Target or a Stop Loss being reached.

6 The Public Record

6.1We publish every Setup on the Setup record page, with its levels, the time we published it, each status and its source, and its Outcome. That includes Setups that reached the Stop Loss, expired or had an unclear result.

6.2We do not delete Setups from the Public Record. If we correct a record, for example because the source corrected its Price Data, we show the correction, its date and the reason.

6.3We do not publish a win rate, rank Setups, or claim any level of performance.

7 What Signals are not

7.1Signals are general market analysis. In particular:

• they are not investment advice and not a personal recommendation, and they do not take into account your objectives, finances, experience or tolerance for loss;
• they are not instructions, and they never tell you to trade;
• we do not execute trades, pre-fill orders, connect a Setup to your Broker Account or size a position for you;
• they are the same for everyone who receives them;
• they contain no broker links or referral codes, and no broker offer is ever sent because of a Setup or a status update; and
• levels are as published and are not checked against the live price.

7.2SYMFONITE LTD produces the Signals. We are paid by Partner Brokers when clients we introduce trade, which is a conflict of interest. The Signals are kept separate from that business, as the Advertising and Conflicts of Interest Disclosure, section 6 explains.

8 How Signals reach you

8.1We send Signals by email, push notification and Telegram, and may add other channels. Signals are part of the Services you sign up for: email and push notifications are on from the start, and Telegram once you join our channel or bot. You can switch any channel off at any time, and every Signal email and Telegram message says how, as the Privacy Policy, section 5 explains.

8.2Each channel is run by a third party. Messages can be delayed, filtered as spam or lost, as Terms of Use, section 10 explains.

8.3Shared copies of Signals are limited by Terms of Use, section 8: no broker links, referral codes or trading instructions may be added to them.

9 Your decisions, and the law where you live

9.1Whether to trade, and how, is your decision alone. Before you trade, read the Risk Disclosure, and consider getting independent advice from a licensed adviser in your country.

9.2In some countries, publishing, receiving or sharing trading analysis is a regulated activity. You are responsible for checking that using the Signals is lawful where you live. We switch Signals off in a country when we learn that we cannot lawfully offer them there.

10 Changes to the method

10.1We may change the rules, the Price Data source, the AI system or the instruments covered. When we change the method in a way that affects how Setups are produced or recorded, we update this document and show the date of the change. The Public Record shows which version of the method applied to each Setup.

10.2Changes to this document otherwise follow Terms of Use, section 16.